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Lets try to make this as easy as possible. Then you just shut the printer down or if there's no switch, pull the plug. It sometimes surprises oj how little dust there is on the mirrors, but it must be enough to cause the problem because cleaning them always fixes it. They had some blue like film substance or something but they were definitely dirty. Email list of drivers. You need to pop off the black plastic cover and clean everything real good, maybe blow it with some air as well.
Select all Deselect all. Solution and Diagnostic Data Collection. So far, So good Thanks. Raise the ADF lk on the left side is a small strip of oj covered by a small plastic piece held in place by one screw.
Since the scanner does not work you can not use the copy function to move the scanner. Move the belt a little at a time until it moves the scanner almost over the opening and then use your fingernail to move it over the opening.
You can order from HP directly I would really appreciate some 3380scnner on this one.
Or turn on and turn off repeatedly almost 20 times for moving 3380scanenr to the opening Look down and you will see a mirror right side gab under the scanner light. How do you open it to access the Scanner head and clean the mirrors?
HP LaserJet Printer Repair | FixYourOwnPrinter
Follow this checklist to stop these prints: I use a dry soft foam swab to clean them. Select the desired files and choose 'Download files' to start a batch download. That will move the scanner into position under the small glass. Please verify your product is powered on and connected, then try again in a few minutes.
Drivers may be in development so please check back at a later date or visit the product homepage. I have checked the cables and power to the scanner unit, which looks fine.
I walked the light bar over to the opening, ran a dry Qtip all ln the mirror several times it was dirty, but hard to say if the dirt came right off the mirror surface, you can't see that well into the mechanism while doing thisand the problem went away. My tech guy knows a this guy who's brothers sister sleeps with a guy that can get a replacement part from a lady down the street.
HP Download and Install Assistant makes it easy to download and install your software. When you're done, it's just like installing a new unit.
HP Customer Support - Software and Driver Downloads
Turn off the unit. Now take a dry q tip and clean the mirror and do it a couple of times. That eliminates any possible damage to the belt or accidentally knocking it off. I had an earlier unit where this didn't work, but in that case, the bulb transport mechanism itself seemed to be dead. There is one thing you can do which MAY fix the problem.
HP has scanned your product but currently has no suggestions for driver updates. I am also in need of a service manual of this printer. Open download list
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